Return Policy

Return and Cancellation Policy for ShroomoStore.com

At ShroomoStore.com, customer satisfaction is our priority. To ensure the integrity and safety of our products, we have established the following return and cancellation policy. Please read this policy carefully before making a purchase.

No Returns Policy

Due to the nature of our products, we do not accept returns or exchanges for any food or consumable items. This policy is in place to maintain the highest standards of product quality and safety for all our customers.

Order Cancellations

  1. Cancellation Before Shipping:

    • Customers may cancel their order before it has been shipped. To cancel an order, please immediately contact our Customer Support team at info@highwayseven.com.

    • Once the cancellation is confirmed, a full refund will be issued to the original payment method.

  2. Cancellation After Shipping:

    • Orders that have already been shipped cannot be cancelled or refunded. We recommend reviewing your order carefully before completing your purchase.

Damaged or Defective Items

While we do not accept returns, if you receive a damaged or defective product, please don’t hesitate to contact our Customer Support team within 7 days of receipt with a detailed description of the issue and supporting photographs. We will assess the situation and may, at our discretion, offer a replacement or store credit.

Contact Information

For cancellations or assistance with your order, you can reach us at:

  • Email: info@highwayseven.com

  • Phone: 02034886858

  • Business Hours: Mon-Sat, 10 am - 5 PM.

Policy Updates

ShroomoStore.com reserves the right to update or modify this policy without prior notice. Any changes will be reflected on this page, and we encourage you to review our policies regularly.

Thank you for choosing ShroomoStore.com. We appreciate your understanding and support.